How Big Will’s Towing & Recovery Responded to a Ram 5500 Bucket Truck Breakdown on US-70 in La Grange, NC
By Big Will’s Towing & Recovery – Goldsboro, North Carolina
24/7 Heavy Duty | Medium Duty | Light Duty | Work Truck Towing | Local & Long Distance
Heavy Duty Towing That Shows Up When It Matters
When a heavy-duty vehicle breaks down in the middle of a major highway like US-70, there’s no room for hesitation, guesswork, or slow response times. Every minute matters. Traffic backs up. Safety becomes a concern. Work crews are delayed. Companies lose time and money.
That’s where Big Will’s Towing & Recovery steps in.
We are known across Goldsboro, La Grange, Wayne County, Kinston, Smithfield, Princeton, Dudley, and Eastern North Carolina for responding fast, towing safely, and handling heavy-duty roadside emergencies with total professionalism.
Recently, our heavy duty crew was called to assist a Ram 5500 bucket truck that broke down on US-70 in La Grange, NC, during rainy conditions and high traffic. The truck was stranded on the shoulder, unable to move, and the customer needed immediate help.
Our team arrived quickly, secured the vehicle safely, and transported it straight to Archie & Sons Diesel Repair, one of the top diesel repair shops in the region.
This blog breaks down the entire process — from the initial call to the completion of the tow — while also explaining why heavy duty towing requires specialized equipment, skill, and experience.
What Counts as Heavy Duty Roadside Towing?
Heavy duty roadside towing is completely different from everyday towing. These calls involve:
- Commercial trucks
- Utility trucks
- Ram 4500 / 5500 / 6500 trucks
- Box trucks (16ft–26ft)
- Bucket trucks / boom trucks
- Service trucks / maintenance vans
- Diesel work trucks
- Government vehicles
- F-550/F-650/F-750
- Freightliners
- International trucks
- Heavily loaded vehicles
- Oversized work trucks
Because of their weight, complexity, and the equipment mounted on them (like booms, buckets, cranes, toolboxes, generators), they require:
- A heavier tow truck
- A stronger boom/wheel-lift
- Safety chains rated for higher loads
- Proper axle handling
- Experience with commercial equipment
- Full roadside safety setup
And Big Will’s Towing & Recovery handles all of it — day or night.
The Roadside Call: Ram 5500 Bucket Truck Down on US-70 in La Grange, NC
Location:
US-70 Eastbound, La Grange, North Carolina
Type of Call:
Heavy Duty / Medium Duty Work Truck Tow
Vehicle:
Ram 5500 bucket truck
(Fully equipped with ladders, tools, and an aerial lift)
Weather Conditions:
Rainy, low visibility
Wet shoulder & high-speed traffic
Destination:
Archie & Sons Diesel Repair
Goldsboro, North Carolina
When the call came in, the customer explained that the Ram 5500 bucket truck had lost power and couldn’t continue driving. The breakdown put the truck on the shoulder of US-70 — a busy highway where safety is a primary concern.
Big Will’s Towing immediately dispatched our heavy/medium-duty wrecker.
Within minutes, we were on the scene.
How We Handled This Heavy Duty Roadside Tow
1. Arriving Quickly and Positioning Safely
Safety always comes first on a highway call.
We approached behind the disabled truck, activated:
- Emergency strobes
- Traffic cones
- Warning triangles
- Reflective markers
And created a safe zone to work — even with traffic flying by at 60+ mph.
2. Inspecting the Ram 5500 Bucket Truck
We checked:
- Axles
- Height clearance
- Boom/bucket position
- Parking brake condition
- Transmission
- Tow points
Bucket trucks must be handled carefully because they carry extra equipment and weight.
3. Securing the Vehicle
Our wrecker’s wheel lift and chains were positioned under the truck’s front end (Ram 5500 front towing is common for these units).
We used:
- Heavy-duty tie-downs
- Grade-70 chains
- Safety straps
- Stabilizers
Everything was double-checked before lifting.
4. Lifting and Loading for Transport
Once secured, we lifted the front end and ensured the truck was riding level to avoid damage to:
- Driveline
- Suspension
- Steering components
- Hydraulic equipment
Bucket trucks must be towed carefully due to added height and equipment weight.
5. Safe Transport to Archie & Sons Diesel Repair
We smoothly transported the truck from La Grange to Goldsboro using:
- Wide turns
- Smooth acceleration
- Low-vibration speed
- Safe stopping distances
Archie & Sons handles heavy diesel repairs, making them the perfect destination for a fleet truck like this.
Why Heavy Duty Roadside Towing Matters
Heavy duty work trucks keep businesses running. When they break down:
- Jobs stop
- Crews are delayed
- Businesses lose money
- Customer appointments are missed
- Safety becomes a concern
Big Will’s Towing prevents these problems by offering:
- Fast response times
- 24/7 heavy towing
- Professional equipment
- Skilled operators
- Local + long distance towing
Whether it’s a bucket truck, box truck, diesel work truck, or utility fleet vehicle — we get it moved safely with no stress on the owner.
Heavy Rescue Services — When the Job Is More Than Just a Tow
Sometimes heavy trucks are not just disabled — they’re stuck, overturned, or wedged in dangerous positions.
We handle:
- Heavy duty winch-outs
- Semi tractor winch-outs
- Box truck recovery
- Loaded trailer recovery
- Off-road recovery
- Mud/water recovery
- Jackknife recovery
- Highway accident scene support
- Load shift corrections
- Bridge/embankment recoveries
When you need heavy rescue, Big Will’s Towing shows up ready to work.
Local & Long-Distance Heavy Duty Towing Across NC
We tow heavy-duty trucks across:
- Goldsboro
- La Grange
- Kinston
- Greenville
- Smithfield
- Wilson
- Princeton
- Dudley
- Mount Olive
- Snow Hill
- Clayton
- Selma
- Fayetteville
- Raleigh
And long-distance towing across North Carolina and beyond.
Whether you’re 2 miles away or 200 miles away — we’ll get your heavy truck where it needs to be.
Why Companies Trust Big Will’s Towing for Heavy Duty Calls
1. We Show Up Fast
No waiting. No excuses. No delays.
2. We Handle Heavy Trucks Safely
Bucket trucks, service trucks, diesels — handled by pros.
3. We Tow to Any Shop You Choose
Including Archie & Sons Diesel Repair, dealerships, or fleet yards.
4. Affordable & Transparent Rates
No hidden fees. No inflated charges.
5. Available 24/7
Because breakdowns don’t wait for business hours.
Our Equipment: Built for Heavy Duty Jobs
Medium & Heavy Duty Wreckers
Perfect for work trucks, service trucks, and commercial vehicles.
Flatbeds & Rollbacks
Local towing, long distance towing, and specialty transports.
Recovery Equipment
For heavy rescue and off-road recoveries.
Whatever the job requires — Big Will’s Towing has the equipment to match.
Highway Towing Expertise: US-70, I-795, NC-111, US-13 & More
We handle heavy duty roadside calls all along:
- US-70
- US-13
- I-795
- NC-111
- NC-581
- Parkstown Rd
- New Hope Rd
- Wayne Memorial Dr
And everywhere in between.
When Your Heavy Truck Breaks Down, Here’s What to Do
- Pull safely to the shoulder.
- Turn on hazard lights.
- Call Big Will’s Towing immediately.
- Stay inside the vehicle if possible — it’s safer.
- Let our crew handle the rest.
We take care of the towing, transport, and communication with the repair shop.
Big Will’s Towing Handles Every Heavy Duty Roadside Emergency
From Ram 5500 bucket trucks to box trucks, utility service trucks, tractors, government vehicles, and commercial fleets — Big Will’s Towing & Recovery is the #1 heavy duty towing company in Eastern North Carolina.
We deliver:
- Fast Response
- Safe Transport
- Professional Service
- Local + Long Distance Towing
- Heavy Rescue & Recovery
When the job is big, heavy, or dangerous — we show up ready.
Call 919-288-8711
BigWillsTowing.com
Serving Goldsboro • La Grange • Wayne County • Eastern NC 24/7